Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. For detailed information on data protection, please refer to the privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the „Information about the responsible party“ section of this privacy policy.

How do we collect your data?

Your data is collected in the first place by you providing it to us. This can, for example, be data that you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website through our IT systems. This includes primarily technical data (e.g., internet browser, operating system, or time of page visit). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order requests.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge regarding the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions about data protection.

2. Hosting

We host the content of our website with the following provider:

Mittwald

The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp (hereinafter referred to as Mittwald).

For details, please refer to Mittwald’s privacy policy: https://www.mittwald.de/datenschutz.

The use of Mittwald takes place on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of TDDDG. Consent can be revoked at any time.

Outsourcing of processing

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally mandated data protection agreement that ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information

Privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g. when communicating by email) can involve security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note on the responsible party

The controller responsible for data processing on this website is:

com2C GmbH & Co. KG
André Kapsa
Gänsekamp 37
D-32457 Porta Westfalica

Phone: 05733 87 85 88
Email: info@com2-c.de

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

storage duration

Unless a specific storage period is specified within this privacy policy, your personal data will remain with us until the purpose for the data processing has ceased. If you file a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the deletion will take place upon the lapse of these reasons.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, provided that special categories of data are processed under Art. 9(1)(a) GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g., via device fingerprinting), data processing also takes place on the basis of § 25(1) TDDDG. The consent can be revoked at any time. If your data are required for contract performance or for the execution of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data insofar as it is necessary to fulfill a legal obligation, based on Art. 6(1)(c) GDPR. The data processing may also take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, the transmission of personal data to these external parties is also required. We only pass on personal data to external parties if this is necessary as part of fulfilling a contractual obligation, if we are legally obliged to do so (e.g. the disclosure of data to tax authorities), if we have a legitimate interest in the disclosure in accordance with Art. 6(1)(f) GDPR, or if another legal basis allows the data transfer. When using contract processors, we only pass on personal data of our customers on the basis of a valid contract for contract processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that has already been granted at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 SEC. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 SEC. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to complain to the competent supervisory authority

In the event of violations of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Access, rectification and erasure

Under the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, their origin and recipients, and the purpose of the data processing, and, if applicable, a right to rectification or deletion of this data. You can contact us at any time for this purpose as well as for further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of erasure.
  • When we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have filed an objection under Article 21(1) of the GDPR, your interests and our interests must be weighed against one another. Until it is determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data may—with the exception of storage—only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a member state.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

The use of contact data published as part of the legal notice obligations to send unsolicited advertising and informational material is hereby denied. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited submission of advertising information, for example through spam emails.

4. Data Collection on This Website

cookies

Our websites use so-called „cookies.“ Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can be generated by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used for analyzing user behavior or for advertising purposes.

Cookies that are necessary for the execution of the electronic communication process, for the provision of certain functions that you wish to have (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web traffic) are stored based on Art. 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, the processing will take place solely on the basis of this consent (Art. 6 (1) (a) GDPR and § 25 (1) TDDDG); the consent can be revoked at any time.

You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.

If further cookies and services are used on this website, you can find out more about this in this privacy policy.

Consent with compliance

Our website uses the consent technology from Complianz to obtain your consent to store certain cookies on your device or to use certain technologies, and to document this in a data protection-compliant manner. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter „Complianz“).

Complianz is hosted on our servers, so no connection is made to the provider’s servers. Complianz stores a cookie in your browser to be able to assign the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, you delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Compulsory statutory retention obligations remain unaffected.

The use of compliance is carried out in order to obtain the consents required by law for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

CCM19

Our website uses CCM19 to obtain your consent to store certain cookies on your device or to use certain technologies, and to document this in a data protection-compliant manner. The provider of this technology is Papoo Software & Media GmbH, Auguststr. 4, 53229 Bonn (hereinafter „CCM19“).

When you enter our website, a connection is established with the servers of CCM19 to obtain your consent and other declarations regarding the use of cookies. Subsequently, CCM19 stores a cookie in your browser to be able to assign the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, you delete the CCM19 cookie yourself, or the purpose for data storage no longer applies. Compulsory statutory retention obligations remain unaffected.

The use of CCM19 is intended to obtain the consents required by law for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

Outsourcing of processing

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally mandated data protection agreement that ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These include:

  • Browser Type and Browser Version
  • operating system used
  • Referrer URL
  • Hostname of the connecting computer
  • Time of server request
  • IP address

This data will not be merged with other data sources.

This data is collected pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that its website functions properly and is optimized—to this end, server log files must be collected.

Inquiries by email, phone, or fax

If you contact us by email, phone, or fax, we will store and process your inquiry—including all personal data contained therein (name, inquiry)—for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you submit to us via contact requests remains with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Compulsory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Plugins and Tools

YouTube with expanded data protection

This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited („Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites that include YouTube embedded content, a connection is established with YouTube’s servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in expanded privacy mode. Videos that are played in expanded privacy mode are not used by YouTube to personalize browsing on YouTube. Ads that are played in expanded privacy mode are also not personalized. In expanded privacy mode, no cookies are set. Instead, so-called local storage elements are stored in the user’s browser that, similar to cookies, contain personal data and can be used for recognition. Details about expanded privacy mode can be found here: https://support.google.com/youtube/answer/171780.

If necessary, after activating a YouTube video, further data processing processes may be triggered, over which we have no influence.

The use of YouTube is in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent is revocable at any time.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF commits to complying with these data protection standards. You can find further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Fonts (local hosting)

This page uses so-called Google Fonts to display fonts uniformly. These fonts are provided by Google. The Google Fonts are installed locally. A connection to Google servers is not made in this process.

You can find more information about Google Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Tidio

To handle user requests through our support channels or live chat systems, we use Tidio (hereinafter „Tidio“). The provider is Tidio LLC, 180 Steuart St, CA 94119, San Francisco, California, USA.

The messages you send to us can be stored in the Tidio ticketing system or answered by our staff in the live chat. When you communicate with us using Tidio, all data you entered before the start of the chat (e.g., name or chat ID, address and phone number), as well as your IP address, country of origin, used browser and device, website visited and messages exchanged are summarized in a profile and stored on Tidio’s servers.

The messages sent to us remain with us until you request us to delete them or the purpose for storing the data no longer exists (e.g., after your request has been completed). Compulsory legal provisions – in particular statutory retention periods – remain unaffected.

The use of Tidio is based on Art. 6(1)(f) GDPR. We have a legitimate interest in processing your requests as quickly, reliably, and efficiently as possible. If appropriate consent has been requested, the processing will take place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

For more information, please see the Tidio privacy policy: https://www.tidio.com/privacy-policy/.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF commits to complying with these data protection standards. You can find further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/6312.

Outsourcing of processing

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally mandated data protection agreement that ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

6. Own services

Handling applicant data

We offer you the opportunity to apply to us (e.g. by email, postal mail, or via the online application form). In the following, we inform you about the scope, purpose, and use of the personal data collected as part of the application process. We assure you that the collection, processing, and use of your data are carried out in accordance with applicable data protection law and all other legal regulations, and that your data will be treated strictly confidentially.

Scope and purpose of data collection

If you submit an application to us, we process the personal data associated with it (e.g., contact and communication data, application documents, notes during job interviews, etc.), insofar as this is necessary for deciding whether to conclude an employment contract. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation), and – if you have given your consent – Art. 6(1)(a) GDPR. Your consent is revocable at any time. Your personal data will only be shared within our company with persons involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems based on § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of implementing the employment relationship.

As part of the application process, we may also conduct an online search of your personal information. This includes, in particular, Google searches, LinkedIn and Xing. The legal basis for this type of processing is our legitimate interest in obtaining a comprehensive overview of publicly accessible information about you in accordance with Article 6(1)(f) of the GDPR.

Duration of data retention

If we are unable to offer you a job, if you reject a job offer, or if you withdraw your application, we reserve the right to store the data you have provided with us for up to 6 months after the end of the application process (rejection or withdrawal of the application). After that, the data will be deleted and the physical application documents destroyed. The storage serves, in particular, as evidence in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period has expired (e.g. due to a pending or threatened legal dispute), the deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your consent (Article 6(1)(a) GDPR) or if statutory retention obligations preclude deletion.

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